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Return Policy
Thank you for shopping at Summers at the Cottage!
Please read the entire return policy. By completing and
placing your order you have agreed to all terms.
**IMPORTANT NOTE ABOUT PAYMENTS** You are not required to have a PayPal account to process your credit card payment. However, we do use PayPal for the safe processing of credit card payments. Orders will only be shipped to a "confirmed" PayPal and/or credit card address.
An address is considered "confirmed" if your credit card billing address matches your shipping address (i.e., your shipping address would need to be the same address where you receive your credit card statements). As mentioned in our Policies, we only ship to confirmed mailing addresses. For the safe arrival of your package, we only ship to addresses that have been confirmed by PayPal.
**RETURN / EXCHANGE POLICY**
We take loving care to provide accurate descriptions of our
items and include many beautiful pictures showing the details.
We are always happy to answer any questions prior to purchase.
Therefore, all sales are final.
However, occasionally we can accommodate an exchange.
Occasionally we can accommodate an exchange under certain conditions.
You must contact us within 3 days of receiving your item(s) for an
exchange authorization.
After 3 days, all sales are final.
The exchange will be for an item or items of equal or lesser value.
Bedding or packaged items must not have been removed from the package.
We cannot exchange items that have been removed from the package.
The buyer is responsible for all return shipping costs.
Original shipping charges are non refundable.
The item being sent back for an exchange must be post marked within 3 days of exchange authorization and fully insured with signature delivery confirmation.
For all items - the measurements are listed in the description of the item.
For bedding items, before you make your purchase, be sure to measure your bed to insure that the item will fit properly and drape down over the edges in the fashion you like.
Please ask all questions prior to purchase. Questions cheerfully answered, so please don't hesitate to ask!
In order to facilitate an exchange, please note that you must have prior authorization in order for us to accept a returned package. Upon approval you will be given an RA# (return authorization number). All returns must be fully insured and in their original packaging with the RA# clearly marked on the outside.
Any returns that are received without prior authorization will either be refused and returned back to you at your expense or you will be charged a 25% restocking fee and issued a store credit for the remaining balance of the purchase price. You will be instructed at the time of authorization as to where the merchandise must be returned. No refunds will be issued for unauthorized returns.
Non-returnable Items:
Cut yardage (fabric) or bedding that has been removed from its
package is non-returnable and non-refundable.
Cancellations:
Once an order has been placed, it cannot be canceled.
However, if you discover that you made an error in color, size, or quantity, please contact us and we will be happy to help you out with an exchange
of an item or items of equal or lesser cost, or we will be happy to issue
a Store credit. By completing and placing your order you have agreed to
all terms. If you have any questions, please contact us. We are here to help!
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