Policies
Payment - Shipping - Layaway - Guarantee

 

Payment:

Secure online payments may be made using your credit card ot debit card.  You do not need to have a PayPal account to process your credit card payment through our website.  However, due to the high level of security that PayPal provides, we use their service to process all payments, which allows you to make purchases on our website without revealing your credit card number or financial information.  We use secure ssl encryption to protect your private information.  

It is not necessary to have a PayPal account in order to pay with your credit or debit card.  However, you do have the option to sign up for an account with PayPal, which is absolutely free.  If you require further information about PayPal’s services and policies, please visit their website at www.PayPal.com. 

**IMPORTANT NOTE**   For the safe arrival of your merchandise, we only ship to confirmed addresses.  An address is considered "confirmed" if your credit card billing address matches your shipping address (i.e., your shipping address would need to be the same address where you receive your credit card statements).

 

Other Methods of Payment Accepted:

Postal Money Orders are also accepted.  Postal Money Orders can be purchased at your local Post Office.  If you are paying by money order, payment is expected within 5-7 days. If payment is not received within 10 days, the sale will be considered null and void and the item(s) purchased will be returned to catalog inventory and made available for sale.

 

International Shipping:

We are located in the United States and we do ship worldwide (in addition to the US).  For customers outside of the United States, you will be able to select your country from a drop down menu as you proceed through the shipping section when placing your order.  

International Buyers: Your order may be subject to import duties, taxes, and customs clearance fees, which are not included in the item price or shipping charges. Please check with your country's customs office to determine what these additional costs will be prior to making your purchase.  These charges are the buyer's responsibility.

 

Returns:

All sales are final (with occasional exceptions).  We take great care to accurately describe each item.  Please be sure to read all descriptions carefully and look at all photographs provided.  It is the responsibility of the buyer to note measurements of the item. Should you have any questions about any particular item, please contact us, we are always happy to help!   The full details of the return policy can be viewed here: http://www.summersatthecottage.com/return-policy.html.

 

Security & Privacy:

Online payments are processed through PayPal, which is quick, easy, and safe.  Please be assured your privacy is of the utmost importance to Summers at the Cottage.  We will not sell, trade, or disclose your private information, including your email address.

All orders are secured with ssl encryption technology through PayPal.  We ask only for the information we need to process your order. We appreciate your business and we respect your security concerns and your privacy.

 

Guarantee:

We guarantee to ship your package within 2 business days of receiving cleared payments with a confirmed shipping address.  The only exception to this is if we are away on a buying trip or other rare and exceptional reasons.  In these cases we will contact you as soon as your order is processed.

We carefully package all items for shipping to assure their safe arrival.  All items are insured, with delivery and/or signature confirmation. If you choose USPS Priority mail for shipping, your package should arrive to you within 2-4 business days.  If you choose FedEx shipping, your package will take approximately 4-9 business days to arrive.  (International customers, please contact us for shipping information and services).

If you need a tracking number please let us know. If you need anything at all, please contact us. We are here to make your shopping experience a pleasant one!

 

 

 

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Established 2000 - Summer's Cottage  © 2008 Summers at the Cottage

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